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A Business subscription creates an organization for shared seats, credits, billing, and team workspaces. A person must belong to the organization before they can be added to one of its workspaces.

Organizations and workspaces

  • The organization controls the subscription, seats, shared credits, organization members, and team workspaces.
  • A team workspace controls access to a specific set of folders and diagrams.
  • Organization Owners and Admins can create team workspaces.
  • Organization members only see team workspaces to which they have access.
An active Business entitlement is required to create, edit, or use AI in team workspaces.

Workspace roles

The last workspace Owner cannot be demoted or removed.

Organization roles

  • Owner can manage organization members, roles, workspaces, seats, and billing.
  • Admin can manage members and workspaces but cannot assign, demote, or remove an Owner.
  • Member can use the team workspaces assigned to them.
Existing DiagramAI users join an organization immediately when invited. New users join after signing in with the invited email address.

Editing locks

Team diagrams use an editing lock to prevent conflicting saves.
1

Open a team diagram

If no one else is editing, DiagramAI acquires the lock and enables editing.
2

Work while the lock is active

DiagramAI refreshes the lock while the editor remains active.
3

Handle a locked diagram

If another member holds the lock, the diagram opens read-only and the AI panel is disabled.
4

Take over when required

A workspace Owner or Admin can force a takeover. The previous editor can no longer save changes after the takeover.
Confirm with the current editor before forcing a takeover. Unsaved changes in the previous browser session may not reach the workspace.

Shared credits

AI requests made inside a team workspace use the organization’s shared balance. Organization usage and recent credit activity are available from Usage & billing. See Plans, credits, and billing for included credits and seat pricing.